Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit www.ozalo.fr (the “Site”) or make a purchase on it.

1. Personal information collected

a) Device information

When you visit the Site, we automatically collect certain information about your device, including:

your web browser,
your IP address,
your time zone,
some of the cookies installed on your device.

We also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

This information is referred to as “Device Information”.

We use the following technologies:

Cookies : small data files placed on your device. Examples:
- _session_id : unique session identifier (Shopify).
- _shopify_visit : visit tracking (30 minutes).
- _shopify_uniq : tracks the number of unique visits (expires daily).
- cart : cart identifier (2 weeks).
- _secure_session_id, storefront_digest : store security and access.
Log files : collect your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
Web beacons and pixels : record how you browse the Site.

b) Order information

When you make a purchase, we collect:

your name,
billing and shipping address,
payment information (including credit card number, PayPal, etc.),
email address,
phone number.

This data is referred to as “Order Information”.

👉 In this Policy, “Personal Information” refers to both Device Information and Order Information.

2. How we use your personal information

We use your information to:

process your orders (payment, shipping, invoices, confirmations),
communicate with you,
detect potential fraud and risks,
personalize your shopping experience,
send you offers, ads or newsletters if you have consented to them.

We also use your Device Information (e.g., IP address) to improve the Site (analysis of browsing behavior, performance of our marketing campaigns).

3. Sharing your personal information

We only share your data with necessary partners:

Shopify (store hosting): Shopify Privacy Policy
Google Analytics (browsing analytics): Google Policy
- Opt out: Google Opt-out

We may also share your information to:

comply with laws and regulations,
respond to a lawful request (subpoena, judicial investigation),
protect our rights.

4. Targeted advertising

We use your information to show you personalized advertising.
To learn more: NAI – Targeted advertising

You can opt out of targeted advertising here:

You can also opt out through the Digital Advertising Alliance.

5. Your rights (EU residents)

Under the GDPR, you have the right of:

access,
rectification,
erasure,
restriction of processing,
objection.

To exercise your rights, contact us at support@ozalo.fr.

Please note that your data may be transferred outside the European Union, in particular to Canada and the United States, through our service providers (Shopify, Google).