Legal notice

1. Website publisher

The website https://www.ozalo.fr is published by:

OZALO SASU
Société par actions simplifiée unipersonnelle (French single-shareholder simplified joint-stock company) with share capital of 500 €
Registered office: 60 rue François Ier, 75008 Paris
SIRET: 989 435 904 00010
RCS Paris: 989 435 904
EU VAT number: FR54 989435904
Email: support@ozalo.fr

2. Publication director

The publication director is:

Mathieu Salou, President of OZALO SASU
Contact: support@ozalo.fr

3. Hosting provider

The website is hosted by:

Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Phone: +1 613-241-2828
Website: https://www.shopify.com

4. Intellectual property

The Ozalo® trademark, as well as the texts, photographs, videos, graphics, logos, icons, sounds, software and, more generally, all content available on the website are protected by intellectual property laws.

OZALO owns these elements or holds the authorizations required to use them.

Any reproduction, representation, modification, adaptation, publication or exploitation, in whole or in part, without the prior written consent of OZALO is prohibited, except where expressly permitted by law.

Any unauthorized use of the Ozalo® trademark, in particular by a third-party seller or on an online marketplace, may be reported or be subject to any action necessary to protect the company's rights.

5. Liability

OZALO strives to provide information on the website that is as accurate and up to date as possible. Errors, omissions or temporary unavailability may nevertheless occur.

OZALO cannot be held liable for damage resulting from fraudulent use of the website, a malfunction attributable to the user's equipment or connection, or an external event reasonably beyond its control.

Nothing in this legal notice limits the mandatory rights granted to consumers or any liability that cannot legally be excluded.

6. Personal data

OZALO processes its users' personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

Users have, in particular, the following rights:

  • right of access;

  • right to rectification;

  • right to erasure;

  • right to restriction of processing;

  • right to object;

  • right to data portability, where applicable;

  • right to set instructions regarding what happens to their data after their death.

These rights may be exercised by writing to:

OZALO SASU
60 rue François Ier
75008 Paris
Email: support@ozalo.fr

Proof of identity may be requested only where necessary to verify the requester's identity.

For more information, users may consult the website's Privacy Policy.

Users may also file a complaint with the French data protection authority (Commission nationale de l’informatique et des libertés):

CNIL
3 place de Fontenoy
TSA 80715
75334 Paris Cedex 07
Website: https://www.cnil.fr

7. Cookies

The website may use cookies and other trackers that are necessary for it to function, to measure its audience or, with the user's consent where required, to personalize content and advertising.

Users can accept, refuse or change their choices using the cookie management tool available on the website.

For more information, users may consult the Privacy Policy or the Cookie Policy.

8. External links

The website may contain links to websites or services published by third parties. OZALO does not control these external websites and cannot be held responsible for their content, availability or practices.

9. Terms and Conditions of Sale

Sales made on the website are subject to the Terms and Conditions of Sale, available from the website footer.

The Terms and Conditions of Sale set out, in particular, the terms for ordering, payment, delivery, withdrawal, returns and the applicable legal warranties.

10. Governing law

The website and this legal notice are governed by French law.

In the event of a dispute, the competent courts shall be determined in accordance with the applicable general rules of law.

11. Consumer mediation

OZALO SASU is a member of the following consumer mediation scheme:

Centre de la Médiation de la Consommation de Conciliateurs de Justice – CM2C
49 rue de Ponthieu
75008 Paris
Phone: 01 89 47 00 14
Website: https://www.cm2c.net
Online claim submission: https://www.cm2c.net/declarer-un-litige.php

After first sending a written complaint to OZALO customer support and failing an amicable resolution, consumers may refer the matter to CM2C free of charge, under the conditions set out in the French Consumer Code (Code de la consommation).

OZALO customer support: support@ozalo.fr